fd111 Privacy Policy
fd111 is committed to protecting your personal information. This policy explains what data we collect, how we use it, and the rights you hold as a player on our platform.
This Privacy Policy applies to all users of the fd111 website and platform. By registering an account or using fd111 services, you acknowledge that you have read and understood this policy. If you do not agree with the practices described here, you should not use the fd111 platform. This policy should be read alongside the fd111 Terms and Conditions.
Your Privacy at a Glance
SSL Encryption
All data in transit is protected with industry-standard SSL.
Secure Storage
Your personal data is stored with appropriate technical and organisational safeguards.
No Data Selling
fd111 never sells your personal data to third parties for their marketing.
Communication Control
You can opt out of marketing communications at any time.
Cookie Transparency
We explain exactly which cookies we use and why we use them.
Your Rights
Access, correct, or request deletion of your data at any time.
1. Information We Collect
fd111 collects personal information that is necessary to provide you with a safe, fair, and functional gaming platform. The categories of personal data we collect include the following:
Registration Data
When you create an fd111 account, we collect your mobile number, chosen username, date of birth, and the password you set. This data is used to create and identify your account. As part of our KYC process, you may also be asked to provide your full legal name and address to verify your identity before withdrawals are processed.
Transaction Data
Every deposit and withdrawal on fd111 generates a transaction record. This includes the amount, payment method used (bKash, Nagad, Rocket, or Upay), transaction reference numbers, timestamps, and the resulting account balance. These records are retained for regulatory compliance and fraud prevention.
Usage & Device Data
When you access fd111, we automatically collect technical information including your IP address, device type, operating system, browser version, pages visited, session duration, and in-app actions. This helps us maintain platform security, diagnose technical issues, and understand how players use our service so we can improve it.
Communication Data
When you contact fd111 support via live chat or email, we retain records of that correspondence. This includes message content, date and time of contact, and any actions taken in response. We use this data to resolve your queries, improve our support service, and maintain interaction records for quality assurance.
2. How We Use Your Information
fd111 uses the personal data we collect for specific, legitimate purposes only. We do not use your data for any purpose incompatible with the reason it was originally collected. The primary purposes for which we process your personal data are:
- To create and manage your fd111 account, verify your identity, and ensure only one account is registered per person.
- To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to maintain accurate financial transaction records in BDT.
- To provide customer support, respond to your queries, and resolve any disputes or complaints you raise with the fd111 team.
- To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct in accordance with our Terms and Conditions.
- To personalise your experience on fd111 by understanding your game preferences and delivering content and promotions relevant to your activity.
- To send you transactional communications (account confirmations, deposit receipts, withdrawal notifications) and, where you have consented, promotional communications about offers and bonuses available at fd111.
3. Legal Basis for Processing
fd111 processes personal data only where a valid legal basis exists. The legal grounds on which we rely are:
Contractual Necessity
Processing your registration data, transaction data, and account information is necessary to fulfil our contract with you — specifically, to provide the gaming and payment services you have signed up for. Without this processing, fd111 could not operate your account or process your transactions.
Legitimate Interests
We process usage and device data based on our legitimate interest in maintaining platform security, preventing fraud, and improving service performance. This processing does not override your privacy rights — we apply appropriate safeguards and limit data use to what is strictly necessary.
Consent
Where we send you promotional communications about bonuses, offers, and new features, we do so on the basis of your consent. You may withdraw consent for marketing communications at any time by contacting our support team. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
4. Sharing Your Information
fd111 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in limited circumstances, and only to the extent necessary to provide our services or comply with legal obligations. The third parties with whom fd111 may share personal data, and the reasons for doing so, are described below.
Payment Service Providers
When you make a deposit or request a withdrawal, fd111 shares the minimum necessary transaction data with the relevant payment provider (bKash, Nagad, Rocket, or Upay) to process the transaction. These providers operate under their own privacy policies and are responsible for how they handle data within their own systems.
Game & Technology Providers
fd111 integrates games from third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. When you play these games, certain session data (player ID, bet amounts, game outcomes) is exchanged with the provider to operate the game and calculate results. No additional personal data beyond what is needed to run the game is shared.
Legal & Regulatory Authorities
fd111 may disclose your personal data to law enforcement, regulatory bodies, or other competent authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of fd111, its players, or the public. We will notify you of any such disclosure where permitted by law.
5. Payment Data & Financial Privacy
fd111 processes all transactions in Bangladeshi Taka (BDT). Payment instructions are transmitted securely over encrypted connections directly to the relevant payment service provider. fd111 does not store your full bKash, Nagad, or Rocket account credentials on its servers. We store only the information necessary to identify the payment method associated with your account (such as a masked mobile number) and the transaction history required for account management and compliance.
All financial transaction data is subject to strict access controls within fd111. Only authorised personnel with a legitimate operational need may access transaction records. Transaction data is retained for a minimum of five years in accordance with standard financial record-keeping requirements.
6. Cookies & Tracking Technologies
fd111 uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience. A cookie is a small text file stored on your device when you visit the fd111 website. The types of cookies we use are explained below.
Essential Cookies
These cookies are strictly necessary for the fd111 platform to function. They enable core features such as keeping you logged in during a session, session security tokens, and load balancing. Essential cookies cannot be disabled — without them, the platform cannot operate correctly.
Analytics Cookies
fd111 uses analytics cookies to understand how players navigate the platform — which pages are most visited, where users encounter difficulties, and how long sessions typically last. This data is aggregated and anonymised where possible. We use these insights to improve the platform's usability and content. You may opt out of analytics cookies by adjusting your browser settings.
Functional Cookies
Functional cookies remember your preferences to deliver a more personalised experience — for example, your preferred language or last visited game category. Disabling them may cause certain personalisation features to stop working.
7. Data Retention
fd111 retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law. Account registration data and transaction records are retained for a minimum of five years following account closure to satisfy financial compliance requirements. Communication records are retained for up to two years. Usage and device data logs are retained for up to twelve months unless required for an ongoing investigation.
When personal data is no longer required, fd111 will securely delete or anonymise it in accordance with our internal data destruction procedures. If you request deletion of your account and personal data, we will action that request subject to any overriding legal retention obligations, and will confirm the outcome in writing.
8. Data Security
fd111 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include industry-standard SSL encryption for all data transmitted between your device and the fd111 platform, secure server infrastructure with restricted access controls, regular security assessments, and staff training on data protection obligations.
Despite these measures, no digital platform can guarantee absolute security. If fd111 becomes aware of a data breach likely to affect your rights or interests, we will take prompt steps to contain it and notify you as required. You can help protect your account by using a strong, unique password and never sharing your login credentials with anyone.
9. Your Data Rights
As a player on fd111, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe.
- Right of Access: You may request a copy of the personal data fd111 holds about you, along with information about how it is being used.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
- Right to Erasure: You may request that fd111 delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal retention obligations.
- Right to Restrict Processing: In certain circumstances you may ask fd111 to restrict the processing of your personal data — for example, while a rectification request is being assessed.
- Right to Object: You have the right to object to processing of your personal data where fd111 relies on legitimate interests as its legal basis, including profiling for direct marketing purposes.
fd111 will not charge a fee for handling rights requests unless the request is manifestly unfounded or excessive. In such cases we reserve the right to charge a reasonable administrative fee or refuse the request, with written reasons provided.
10. Children's Privacy
The fd111 platform is strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account. If you believe a minor has registered on fd111, please notify us at [email protected] so we can take prompt action.
11. Third-Party Links & Services
The fd111 platform may reference third-party services such as payment providers. fd111 is not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of any third-party service you use in connection with fd111, particularly bKash, Nagad, and Rocket, as their data practices are governed by their own policies and are outside fd111's control.
12. Changes to This Privacy Policy
fd111 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the Last Updated date shown at the top of this page. We encourage you to review this policy periodically. Continued use of fd111 following any update constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or how fd111 handles your personal data, please contact our support team. We take all privacy enquiries seriously and will respond promptly.
Email: [email protected]
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